Return & Exchange Policy – Ikram Ashan Cosmetics
100% Worry-Free Shopping
At Ikram Ashan Cosmetics, your satisfaction is guaranteed. If there is any issue with your order, we are here to make it right—fast and easy!
Easy Return & Exchange Rules
- 📦 Damaged or Wrong Item: Received a broken item or wrong product? We will replace it FREE of charge.
- 🎥 Unboxing Video Mandatory: If your parcel looks damaged or you receive a wrong item, please make a clear video while opening the parcel and send it to us for quick verification.
- ⏱️ 3-Day Claim Window: Contact us within 3 days of delivery.
- 🔒 Hygiene First: Due to safety standards, cosmetics and beauty tools must be unused and unopened with original packaging intact.
How to Claim in 2 Simple Steps?
- Send your Parcel Unboxing Video and Order Number to our team.
- Contact us on WhatsApp/Email:
- 📞 WhatsApp: 03353140401
- ✉️ Email: contact.ikramashan@gmail.com